Information We Collect
When you contact us or submit a request for a free estimate through our website, we collect the following personal information:
- Full Name — to address you correctly and identify your inquiry
- Phone Number — to call or text you about scheduling and estimates
- Email Address — to send you confirmation and follow-up information
- Property Address — to assess your property for gutter guards or outdoor lighting installation
- Service Interest — to route your request to the appropriate team
- Any additional details you choose to provide in the message field
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages viewed, and time spent on pages, via Google Analytics.
How We Use Your Information
We use the information we collect solely to:
- Respond to your estimate requests and service inquiries
- Schedule free consultations and on-site assessments
- Send you relevant follow-up communications about your project
- Improve our website and service offerings based on usage data
- Measure the effectiveness of our advertising campaigns
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
Google Analytics & Google Ads
Our website uses Google Analytics (Property ID: G-E7NG44429T) to understand how visitors interact with our site. This service collects anonymized usage data such as pages visited, session duration, and geographic region.
We also use Google Ads conversion tracking (Account ID: AW-18146670851) to measure how many visitors who click on our ads subsequently contact us. This allows us to understand which advertising efforts are most effective.
Both services use cookies and similar tracking technologies. Google's data practices are governed by the Google Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Services
In addition to Google services, we use the following third-party tools to operate our website and process inquiries:
- RunLobster — our contact form submissions are processed through a secure webhook endpoint operated by RunLobster. Submitted data is transmitted securely and used only to route your inquiry to our team.
- Supabase — we may use Supabase as a backend service for data storage. All data is stored securely with access controls in place.
- Facebook, Instagram, YouTube, X (Twitter), TikTok — links to our social media profiles are present on our website. Visiting those platforms is subject to their respective privacy policies.
These third-party services have their own privacy policies and data handling practices. We encourage you to review them independently.
Cookies
Our website uses cookies — small text files stored on your device — to enable essential functionality and analytics. Cookies we use include:
- Analytics cookies — set by Google Analytics to track visitor behavior anonymously
- Advertising cookies — set by Google Ads to measure conversion events
You can control or disable cookies through your browser settings. Note that disabling cookies may affect some features of the website. To learn more about managing cookies, visit allaboutcookies.org.
Data Retention
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected — typically for the duration of our business relationship with you, plus a reasonable period thereafter for record-keeping purposes.
Google Analytics data is retained for 26 months by default, per Google's standard settings. We do not store payment information on our systems.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of future communications from us
To exercise any of these rights, please contact us by email at cleangutters2008@gmail.com with the subject line "Privacy Request." We will respond within 30 days.
Children's Privacy
Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information to us, please contact us immediately at cleangutters2008@gmail.com and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out:
- Business: CleanGutters Lighting
- Location: Cherry Hill, NJ
- Phone: (856) 874-6640
- Email: cleangutters2008@gmail.com